What is the estimated delivery date for my order?
The shipping times listed on our website are estimates and reflect the time it takes for 95% of orders to be processed and shipped. If you need your drapes by a specific date, please reach out to us at service@yoyodeco.com to inquire about the time frame, as there may be an additional fee.
Once your order has shipped, you will receive a tracking number to track the progress with the carrier.
Fabric swatches and booklets are shipped via DHL eCommerce or USPS and typically arrive within 2-6 days. These are delivered to your mailbox without requiring a signature.
Ready-made and customized curtains are shipped using DHL Express, FedEx, or UPS, with a lead time of 7-14 days. These services offer door-to-door delivery and may require a signature upon receipt to ensure secure delivery.
What countries do you deliver to?
Worldwide.
What is the cost of shipping?
1. United States(Exclude: Alaska, Guam, Hawaii, Marshall Islands, Puerto Rico, Rhode Island, U.S. Virgin Islands)
| Method | Details |
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| Standard shipping |
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| Express shipping |
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2. Australia, Canada, Japan, Malaysia, New Zealand, Singapore, South Korea
| Method | Details |
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| Standard shipping |
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| Express shipping |
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3. United Kingdom, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Denmark, Finland, Austria, Belgium, Czechia
| Method | Details |
|---|---|
| Standard shipping |
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Can I choose a specific carrier?
No, we select the carrier based on the destination country, package weight, and other factors. We work with reputable carriers such as USPS, DHL eCommerce, FedEx, DHL Express, and UPS to ensure smooth and reliable delivery. By using direct carrier accounts, we can guarantee that our shipping services meet your expectations. All shipments are handled with door-to-door service.
Where can't you ship to?
We can only ship to street addresses, including residential and office locations. Unfortunately, we cannot ship to military addresses or P.O. Box addresses.
Where will my order be shipped from?
We ship directly from the manufacturer via carriers such as UPS, DHL, or FedEx.
How do I track my order?
To track your order, click the tracking link provided. Once your order is picked up by the carrier, our system will send you an email with the carrier details and tracking number. You can use this information to track your package on the carrier's official website, and you may also coordinate with the carrier to schedule a delivery time.
Can I change my shipping address after pick-up?
No, we cannot change the shipping address once the order has been picked up by the carrier. Please ensure that your shipping address is correct before placing your order.
Do I need to pay duties or VAT?
Yes, if applicable. Any duties and VAT are the responsibility of the customer. These fees depend on the tax laws of your country and the regulations of your local customs office.
If your tracking status shows that your package has been delivered but you have not received it, please contact your local delivery service: